> For the complete documentation index, see [llms.txt](https://docs.oort.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oort.io/understanding-check-failures/oort-insights/identity-threat-detection-insights/weak-mfa-manually-activated-and-utilized.md).

# Weak MFA Manually Activated and Utilized

Alerts on successful access via a newly registered SMS factor (that was not configured by the end user directly). A common account takeover pattern adversaries use involves leveraging social-engineering techniques to fool service desk representatives into changing a targeted account's MFA method to a factor that is controlled by the adversary, such as an SMS phone number.

#### **Recommended Actions**

Confirm with the end user that they had requested a change to their MFA and that this is a phone number that they recognize.

#### **Default Check Settings**

Evaluation period days: 7

Exclude good known IPs: false

#### **Compatibility**

[Okta](/integrations/okta-data-integration.md)

[Microsoft Entra ID](/integrations/azure-active-directory-integration.md)

<figure><img src="/files/FPBgNLb5BhFNU5x1jt2K" alt=""><figcaption></figcaption></figure>


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