Email Notifications

08/2024

Email notifications are one of the quickest and easiest ways to get started with outbound notifications for Cisco Identity Intelligence.

Setup

Setting up an email notification target requires the full administrator role.

From the Integrations page, click Add Integration.
Select Add Email Target
Enter a target display name and description, if desired
Choose the desired notification types to send to the notification target. A notification target can be used for one or multiple purposes. There are 3 options available:

Data Collection - Notification Target will be used to alert when errors are encountered when collecting data from the integrations or when an on-demand collection is finished (via "Collect Now" button for an integration)

Enter the email address or distribution list, and any additional copy-to addresses. Use a comma-separated list to support multiple addresses
Select Save
To test the new target from the Integrations page, select the 3-dot menu for it on the right and select Test Connectivity

Add the Email Target to One or More Checks

With the new email notification target in place, navigate to the Checks page.
Select the Add + button in the column and select one or more Checks where you would like email notifications for new failing users. You can also test the functionality from this point

Notification Format and Frequency

Email notifications differ slightly from chat app notifications like Slack and Microsoft Teams Notification Integration in the following way:

By default, one email is sent per check per day, with a summary report of up to 20 users.
If more than 20 new users failed that particular check in a 24 hr period, then use the "See Report" link at the bottom of the email to view the list of users in the Identity Intelligence dashboard

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Setup

Setting up an email notification target requires the full administrator role.

From the Integrations page, click Add Integration.

Select Add Email Target

Enter a target display name and description, if desired

Choose the desired notification types to send to the notification target. A notification target can be used for one or multiple purposes. There are 3 options available:

Check Failures - Notification Target will be used to alert on check failures where the target is configured via the

Data Collection - Notification Target will be used to alert when errors are encountered when collecting data from the integrations or when an on-demand collection is finished (via "Collect Now" button for an integration)

Communication - Notification Target will be used as the "Reply-To" header value to the address in the configured notification target instead of a generic no-reply Identity Intelligence email address. Learn more in the or documentation

Enter the email address or distribution list, and any additional copy-to addresses. Use a comma-separated list to support multiple addresses

Select Save

To test the new target from the Integrations page, select the 3-dot menu for it on the right and select Test Connectivity

Notification Format and Frequency

Email notifications differ slightly from chat app notifications like Slack and Microsoft Teams Notification Integration in the following way:

By default, one email is sent per check per day, with a summary report of up to 20 users.

If more than 20 new users failed that particular check in a 24 hr period, then use the "See Report" link at the bottom of the email to view the list of users in the Identity Intelligence dashboard