# User IP in Blocked State Detects when a user's IP address is blocked in Okta and cannot login. For this check, Identity Intelligence analyzes data from multiple sources, including: Okta ThreatInsights, Networks Zones, phishing attempts, and suspected toll fraud. Based on the outcomes of these events, the user's IP address may be blocked in Okta. Policy Declined events are not evaluated in this check. This check enables help desk teams to quickly identify the users associated with blocked IP addresses, as well as the reason behind the block. **Recommended Actions** Please investigate to understand why this user was blocked, and escalate as necessary. **Compatibility** [Okta](/integrations/okta-data-integration.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.oort.io/understanding-check-failures/oort-insights/identity-threat-detection-insights/user-ip-in-blocked-state.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.