Oort Knowledge Base
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      • Identity Threat Detection Insights
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  • How-to Guides
    • 🔐Accessing and Securing your Cisco Identity Intelligence Tenant
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  • Best Practices
    • 🛣️What’s Next? How to use Identity Intelligence effectively
    • 📚Identity Security Reading List
    • ✍️KPIs for
 IAM Teams
  • Blogs
    • 0ktapus for humans
    • Oort Releases GitHub Integration To Extend Identity Threat Detection
    • Oort Recognized Twice as a Sample Vendor in Gartner® 2023 Hype Cycle Reports™
    • Oort's Response Capabilities: Remediate Compromised Accounts with Just One Click
    • Oort Unveils Dashboard, Providing A Single Pane of Glass for Identities
    • Oort’s New Identity Security Dashboard
    • Oort Unveils Identity Technology Ecosystem, Bringing Identity Data out of Orbit and Into View
    • Oort: Your Security Layer On Top Of Okta
    • Populating the Unpopulated: Challenges of Building a Comprehensive User Inventory
    • Protecting IT Help Desk Teams Against Cyber Attacks
    • Protecting Salesforce Accounts from Takeovers and Ungoverned Access
    • Restrict Guest Access Permissions: Best Practices and Challenges
    • Seizing the Communication Opportunity: Aligning Perspectives in Identity Security
    • Session Hijacking in a Post-Genesis World
    • SIEM vs. Security Data Lake: Why it's Time to Rethink Your Security Program
    • Speaking the Same Language for Identity Security: Identify, Protect, Detect, Respond
    • State of Identity Security research reveals 40% of accounts use weak or no form of multi-factor authentication to protect identities
    • Strengthening Identity Controls: Mapping to CIS CSC and NIST CSF Security Frameworks
    • Strengthening Identity Security with Single Sign-On (SSO) Systems
    • Succeeding with Proper Detection for Identity Security: A Comprehensive Approach
    • Taking a Data-Driven Approach to Identity Security
    • The Concerning Prevalence of Weak Second Factors
    • The Crucial Role of an Identity Security Leader
    • Why I am Joining Oort
    • The Quest for a Passwordless World
    • Understanding Azure Active Directory (Azure AD)
    • Understanding the Implications of New SEC Rules on Cyber Incident Disclosure
    • Unlocking the Power of Zero Trust: The Crucial Role of Identity and Oort's Identity Security Platform
    • Respond Even Quicker to Identity Threats
    • What to Look Out For at Gartner IAM
    • 7 Critical Requirements for Securing Third-Party and Vendor Access
    • Best Practices for Efficiently Responding to Identity Threats
    • Announcing our Identity Technology Partner Ecosystem
    • Catching waves and building clouds
    • Cisco Announces Intent to Acquire Oort
    • CISO Perspectives: Eric Richard, HubSpot
    • Defining Roles & Responsibilities for an Identity Security Program
    • Detecting Session Hijacking
    • 8 Things to Look for in an ITDR Solution
    • Enhancing Identity Threat Detection: Introducing Oort’s New GitHub Integration
    • Founder Perspective: Matt Caulfield On Why He Started Oort
    • Founder Perspective: Vision To Reality
    • Four Reasons Why Traditional SIEMs Fall Short For Identity Security Programs
    • How Oort Partners with Duo for Unbeatable Secure Access
    • Governance, Risk, and Compliance
    • How to Find Inactive Users
    • Identity and Access Management and Oort Explained
    • 5 Identity Security Questions Every IAM Leader Needs to Answer
    • Identity security is bigger than just ITDR
    • Identity is the apex threat vector, so why is identity security still a mess?
    • Identity Threat Detection
    • Identity Threat Detection and Response: what you need to know
    • Identiverse 2023: What I'm Looking Forward to & What Not to Miss
    • Interview with Oort: Best Practices for Managing & Protecting Service Accounts
    • Interview with Alex “Sasha” Zaslavsky (Oort Data Science Lead)
    • Interview with Andy Winiarski (Head of Solutions Engineering)
    • Interview with Nicolas Dard (Oort’s VP of Product Management)
    • Introducing our Latest Integration to Protect Identities in AWS
    • Introducing The 2023 State of Identity Security Report
    • Maintaining a Strong Identity Security Posture: Why IAM Hygiene Matters
    • Managing Machine Identities: A Comprehensive Guide
    • Managing Risk In Shipwreck Diving and Security
    • Monitoring MFA Usage and Adoption: Strengthening Your Security Strategy
    • Okta Breach: Why Attackers Target GitHub, and What You Can Do to Secure It
    • Okta Security
    • Oort and Polarity Combine to Provide Instant Context on Identities
    • Oort + Polarity: Instant Identity Context to Power Investigations and Response
    • Oort Announces $15M in Seed and Series A Funding Round
    • Oort Stacks Go-to-Market Leadership Team Following Series A Investment
    • Oort Extends Identity Threat Detection with New AWS Integration
    • Announcing General Availability of the Oort Identity Analytics & Automation Platform
    • Oort Joins Forces with Microsoft Intelligent Security Association to Bring Visibility into Unmanaged Devices
    • Oort Joins the Microsoft Intelligent Security Association (MISA)
    • Building an Effective Identity Security Program: A Comprehensive Handbook
    • Oort Launches Identity Security Platform in Auth0 Marketplace
    • Oort Launches Identity Security Platform in AWS Marketplace
    • Oort Launches One-Click Remediation Actions for Streamlined Identity Security Response
    • Oort Origins and Our Vision for Identity Security
  • Release Notes
    • Week 22, 2024
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    • 2022
      • Week 51, 2022
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On this page
  • Response Playbooks: Clear and Actionable Guidance
  • KPIs for Effective Response
  • Levels of Response Maturity
  • Efficient Response Strategies
  • Conclusion
  • Oort’s Identity Security Platform
  1. Blogs

Best Practices for Efficiently Responding to Identity Threats

Previous7 Critical Requirements for Securing Third-Party and Vendor AccessNextAnnouncing our Identity Technology Partner Ecosystem

Detecting identity threats is an important step, but an effective response is equally crucial. Organizations should establish clear processes and playbooks to respond to identity-related incidents. In this blog, we will explore best practices for efficiently responding to identity threats, including response playbooks, key performance indicators (KPIs), and levels of response maturity. By implementing these practices, organizations can effectively contain and remediate identity threats, minimizing their impact on security.

Response Playbooks: Clear and Actionable Guidance

Response playbooks provide security teams with clear and actionable guidance when responding to identity-related incidents. These playbooks outline the necessary steps to identify, prioritize, and remediate incidents, ensuring a consistent and effective response. By following established playbooks, security teams can reduce response time, minimize errors, and mitigate the impact of incidents on the organization.

To enhance the maturity of response playbooks, organizations can leverage Security Orchestration, Automation, and Response (SOAR) platforms. These platforms automate incident response processes, improving response speed and efficiency. Integration with ITDR tools and systems provides additional context and insights, enabling security teams to make informed decisions and take effective actions.

KPIs for Effective Response

Measuring response effectiveness is essential to identify areas for improvement. Some key performance indicators (KPIs) to consider include:

1. False Positive Rate: This metric measures the percentage of incidents flagged as threats but later determined to be false positives. A lower false positive rate indicates more accurate detection and reduces the burden on response teams.

2. Time to Respond to Brute-Forcing Event: This KPI measures the time taken to respond to brute-force attacks targeting user credentials. A quicker response helps prevent unauthorized access and limits potential damage.

3. Time to Respond to Compromised User: This metric tracks the time taken to respond to a compromised user account. Swift action reduces the window of opportunity for attackers and minimizes the impact of the compromise.

Levels of Response Maturity

To assess the maturity of response capabilities, organizations can evaluate their progress against the following levels:

1. Level 0: Ad-Hoc Response: No formalized response playbooks, with responses handled on an ad-hoc basis.

2. Level 1: Playbook-Driven Response with Ticketing Integration: Response playbooks are defined and linked to a ticketing platform with defined Service Level Agreements (SLAs). This level ensures consistency and accountability in incident response.

3. Level 2: Automated Response with SOAR Tools: Response playbooks are executed using SOAR platforms, automating incident response processes. This level increases efficiency and reduces manual effort.

4. Level 3: ML-Driven Self-Healing and Continuous Improvement: Response processes incorporate machine learning (ML) techniques for self-healing and optimizing response metrics. Continuous improvement efforts refine the response capabilities based on data-driven insights.

Efficient Response Strategies

Efficiently responding to identity threats involves implementing various strategies, including:

1. Quarantine Users: Quarantine compromised user accounts within the identity provider, preventing access to any applications or services tied to that identity. This comprehensive approach limits an attacker's ability to bypass security controls.

2. Password Reset: Establish procedures for securely resetting passwords, ensuring strong and secure new passwords are set. Some platforms also recommend killing active sessions during the password reset process for enhanced security.

3. Killing Sessions: Immediately terminate hijacked sessions to prevent further unauthorized access. Logging the user out of all active sessions and revoking access tokens adds an extra layer of security.

4. Removing Access: If a user account is compromised, promptly revoke their access by removing their account from groups or roles that grant permissions to critical resources.

5. User Education and Awareness: Include procedures for user education and regular security awareness training. This helps users recognize threats, practice good security habits, and report suspicious activities.

6. Incident Response Plan: Develop a comprehensive incident response plan that outlines steps to identify, contain, assess, and recover from security incidents. Regularly review and update the plan to ensure its effectiveness.

Conclusion

Efficiently responding to identity threats requires well-defined response playbooks, adherence to KPIs, and progression through levels of response maturity. By following these best practices, organizations can effectively detect, contain, and remediate identity-related incidents, reducing the overall risk to their security. A comprehensive and efficient response strategy contributes to a robust identity security program and strengthens the organization's defenses against evolving threats.

Oort recently published a guide with 11 key criteria for mastering identity security including best practices for responding to threats quickly and effectively. Download the full guide and contact us if you have any questions.

Oort’s Identity Security Platform

Oort is an identity-centric enterprise security platform. As a turnkey solution for Identity Threat Detection and Response (ITDR), Oort is providing immediate value to security teams by working with existing sources of identity to enable comprehensive identity attack surface management in minutes. Led by a team with decades of domain expertise across identity, networking, and security, Oort is backed by venture capital investors including Energy Impact Partners, .406 Ventures, Bain Capital Ventures, Cisco Investments and others. Market-leading technology companies, like Collibra and Avid Technology, rely on Oort to provide full visibility into their identity populations.

To get a free identity security health assessment, request a demo.

Source: Building an Identity Security Program, Oort 2023

KurtLieber-FormerWF-Deprovisioning