Troubleshooting & Support

Opening a Customer Support Issue with Identity Intelligence

If you are a Duo customer, you can contact Duo support following those instructions: https://help.duo.com/s/article/1441?language=en_US

If you are not a Duo customer, open a TAC case with the product that entitled you to Cisco Identity Intelligence: https://www.cisco.com/c/en/us/support/index.html