Non-Human Identities (NHI)
2025.10.21
Overview
Non-Human Identities (NHI) are accounts or entities within a business that aren’t linked to a specific person but are important for tasks like automation, services, or device operations. Examples include service accounts, shared mailboxes, network devices, and other machine identities that help run applications or provide access to different services.
In many organizations, machine identities make up a large part of all digital identities, about 43% (1) on average. Service accounts, a common type of machine identity, are usually set up to help certain applications or services function smoothly. Because these accounts often have higher levels of access and can reach sensitive information, they are a common target for attackers. To keep these accounts secure, it’s important to assign clear ownership, ideally tying each account to one or more people. This ensures that someone is always responsible for the account, even if team members change.
When organizations have a single, organized view of all their Non-Human Identities, it becomes much easier and quicker to see what exists, answer questions, and take necessary actions. This helps reduce security risks and strengthens overall protection. This article explains the types of data and features available on the Non-Human Identities page.
The left-hand navigation panel lets you filter and organize non-human identities by different attributes. This makes it easier to see detailed information and gain a better understanding of the identities in the system.
NHI table elements
The section below details the fields that appear in the table, as well as the definition of each field:
Element
Description
Name
The name or ID given to a non-human identity
Type
The functional category of the identity such as service account, breakglass, Agentic
Source
The identity source where a given NHI is connected.
Status
The current state of an app such as active, inactive, deprovisioned, etc
Providers
The logo icon(s) for the corresponding identity data sources where a user's account has been associated.
Tags
Identity Intelligence will apply tags to non-human identities if it matches certain criteria, such as Key Expires Soon, Password Expires Soon or No Assignment Required, to highlight applications that may require action or clean up.
NHI can have more than one tag applied to it. All the tags present in your environment are displayed in the relevant Tags filter
Created
The date and time when the non-human identity was initially created
Last Seen
The date and time of the last login attempt, regardless of outcome, for a non-human identity across all providers
Diving Deeper into NHI
Like many pages within Identity Intelligence, such as the User 360 and Applications pages, clicking on the name of a non-human identity in the table will take you to a dedicated page with more detailed information about that specific NHI.
Filters
Similar to the Users and Applications tables, the Non-Human Identities table can be filtered by various attributes, allowing you to view NHIs based on the criteria that matter most to you. You can also save your filtered results for future use or share them with your team.
To learn more about how to save filters, see Saved Filters
Applying Filters
All available filters are listed on the left side of the Non-Human Identities page. To add more filters, simply choose the values for the attributes you want to use. Once applied, these filters will appear in the search bar, as shown in the screenshot below.
The number of NHIs that you are currently viewing, based on the filters and searches used, will appear in the top left corner of the NHI table above the column headers.
To remove a filter, you can either deselect the attribute from the filters list on left hand side of the Non-Human Identities table or select the X on the right-hand side of the filter box within the search bar. If you select the X on the right end of the Search bar, it will remove all filters and search inputs except for the default Type filter.
After you have selected your filters, the filters are retained as you navigate between different areas within the platform.
To learn more about filters, refer to Filter Interactions
Non-Human Identities (NHI) Checks
The Checks page provides high-level information about all checks across all identities in your environment, along with several filters, to quickly understand the state of your environment and assess potential areas in need of attention. The Checks page shows the full list of checks that are compatible with the identity data sources that are connected to your tenant. The checks in the table are ordered by compliance, from lowest to highest compliance, starting with the checks that have the most users failing. Checks that are in full compliance can be found at the bottom of the list.
To access a specific check related to Non-Human Identities, select the Non-Human Identities topic to view all checks related to NHIs.
The full list of available checks can be found here. Read more about the information presented and actions available on the Check Results page here
Last updated