Webex

Overview

The Cisco Identity Intelligence integration for Webex allows you to synchronize user identity data from your Webex organization into Identity Intelligence for comprehensive identity analytics and threat detection. This integration connects to Webex's API to collect user directory information, providing visibility into your Webex user base.

For documentation on configuring Webex as a notification target, please refer to our Webex Notification documentation.

Integration with Webex

The integration uses Webex's API to retrieve user directory data from your Webex organization. It performs incremental synchronization, collecting only users that have been modified since the last collection, ensuring efficient data transfer and minimal API usage.

The integration runs on a scheduled basis within the Identity Intelligence infrastructure, automatically collecting user data and making it available for analysis in your Identity Intelligence tenant.

Permission Requirements within Webex

The integration uses Login with Webex and a Service Application to authenticate with Webex. When you authorize the integration, you grant Identity Intelligence permission to access:

• User Profile Information - Read user directory data via the API

• Organization Data - Access to your Webex organization's user list

The authorization is performed through Webex's secure OAuth login flow, ensuring your credentials are never shared with Identity Intelligence directly.

Add and Configure the Webex Integration

To set up the integration, perform the following steps:

1. Add Integration in Identity Intelligence Portal

• Log in to your Identity Intelligence Portal

• Navigate to Integrations and click Add Integration

• Select Webex from the integration type list

• Click the Login with Webex button

• You will be redirected to Webex's secure login page

• Log in with your Webex administrator account credentials

• You will be redirected back to the Identity Intelligence Portal

• A success message will confirm that the integration is now authorized

• Enter a descriptive Integration Name for this integration instance

• Click Connect to verify the integration is accessible

• After a successful connection, click Save

Data Collection Behavior

Incremental Collection

The Webex integration uses incremental collection to optimize performance:

• Initial Collection: On first run, all users in your Webex organization are collected

• Subsequent Collections: Only users modified since the last collection are retrieved using the meta.lastModified filter

• Monthly Full Rebase: On the 10th of each month, a complete collection runs to ensure data consistency Collapse